Last updated: October 6, 2026

30 days to return

You can return items within 30 days of delivery if they are unworn, unwashed, in their original condition, with tags and original packaging.

Items that cannot be returned

• Items with a custom name, number, embroidery or initials.
• Club kit and team orders made for your club.

These items are made or sold for you. We still take them back if they arrive defective, damaged, or different from what you ordered (see below).

How to return

1. Email [email protected] with your order number and the items you want to return.
2. We reply with the return address and instructions. Items sent back without contacting us first may not be accepted.
3. Pack the items securely and keep your shipping receipt.

If the item is defective or we made a mistake, we pay the return shipping.

Refunds

Once we receive and check your return, we email you. Approved refunds go back to your original payment method within 15 days. Your bank may take a few more days to show it.

Exchanges

Need a different size? Contact us and we will help you exchange it.

Defective, damaged or wrong items

If something arrives defective, damaged or different from what you ordered, including custom items with a printing error on our side, email us within 30 days of delivery with your order number and a photo. We will repair, replace or refund it, and we pay the shipping.

Your legal rights

This policy does not limit your rights under the Quebec Consumer Protection Act or other consumer laws, including the legal warranty that goods are fit for their normal use and last a reasonable time.

Contact

Sannico Sports Inc., 12310 Albert-Hudon, Montréal, Quebec H1G 3K7. Phone: 514-277-5951. Email: [email protected].